You have three options. Here's the honest comparison.
Do it yourself, lean on your host's support, or hand it to someone whose whole job is this. All three are legitimate — they just cost you different things.
| Jompom | Doing it yourself | Host support | |
|---|---|---|---|
| Updates tested before going live | Always | Rarely | Not their job |
| Off-site backups, restore-tested | Daily | If you remember | Server-level only |
| Uptime monitoring | 24/7 | — | Their server, not your site |
| Malware scanning | Daily | Plugin default | Sometimes, extra cost |
| Someone who knows your site | Yes | You | New agent each time |
| Fixes application-level problems | Yes | If you can | Server issues only |
| Written record of every change | Every task | — | — |
| Speed work included | Yes | Plugin only | Upsell |
| Content edits and small changes | Support hours | Your time | — |
| Cost per month | From $40 | Your hours | In hosting fee |
Host support is genuinely good at what it covers — it just covers the server, not what you built on top of it.
Nothing goes live untested
Updates are staged first. It's an unglamorous habit that prevents most of the emergencies people call about.
Backups get restore-tested
A backup nobody has ever restored is a guess. We check ours actually work, before you need them to.
You see everything
A written note for every task. No silent changes, and no wondering what the monthly fee bought you.
We say when you don't need us
If a health check comes back clean and your site is small and stable, we'll tell you that rather than sell you a plan.
Prevention is the cheap option.
Not a sales line — just the comparison people usually make after the fact rather than before.
If it goes wrong
- Cost Emergency malware removal
- Cost Sales and enquiries lost while down
- Cost Blacklisting and ranking recovery
- Cost Customers who saw the warning page
- Cost If the backup turns out not to work
If it doesn't
- Cost From $40
- Cost None
- Cost Caught before customers notice
- Cost Tested, so they work
- Cost Re-measured every month
Who we're not right for.
Worth saying plainly, because a bad fit wastes everyone's month.
- Brand-new sites with no traffic — wait until there's something to protect
- Fully custom applications built on WordPress as a framework Ask us
- Anyone wanting design work — we maintain and optimise, we don't rebuild Ask us
- Sites on hosting we can't access — we need real access to do real work
Start with the free health check.
It's the fastest way to find out whether any of this applies to your site.